1. About Us
THESE TERMS OF USE GOVERN YOUR USE OF THE VYVE ("VYVE", "WE", "US", or "OUR") WEBSITE AND SERVICES. BY USING THE WEBSITE OR SERVICES, YOU ARE INDICATING YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE LEAVE THE WEBSITE. THESE TERMS OF USE ARE SUBJECT TO CHANGE BY VYVE AT ANY TIME IN OUR REASONABLE DISCRETION. YOUR USE OR CONTINUED USE OF THE WEBSITE AFTER SUCH CHANGES ARE IMPLEMENTED CONSTITUTES YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF ALL CHANGES.
2. Access to Services
To access our website or any of its resources, you may be asked to provide certain personal details or other information. As a condition of your use of this website:
- All information you provide must be correct, current and complete
- You must be at least 18 years old
- You must maintain and promptly update your registration data
- You accept these Terms and any additional terms specific to services
If, in our reasonable judgment, you have provided information that is not current, correct, or complete, Vyve may refuse to grant you continued access to this website or any of its resources.
3. Services Provided
Vyve offers comprehensive health and insurance services including:
- Insurance Products: Comprehensive health insurance policies designed for active individuals
- Health Metrics Integration: Connection with fitness apps and devices
- Rewards Program: Activity-based incentives and cashback
- Claims Processing: Streamlined claims submission and handling
- Customer Support: 24/7 assistance for emergencies
Certain services may be governed by additional terms and conditions. You should carefully review those terms before using any service.
4. Restrictions on Use
You may use this website only for your personal, noncommercial purposes. Uses requiring our prior written consent include, but are not limited to:
- Co-branding or framing this website
- Using any robots, scrapers, or data mining tools
- Hyper-linking to any other product not approved by us
- Reselling or remarketing any Content
- Submitting false or misleading information
- Violating any applicable laws or regulations
- Attempting to manipulate the rewards program
5. Health Data Integration
By using our health data integration services, you acknowledge and agree that:
- You consent to the collection and analysis of your health data
- Data accuracy depends on third-party devices and services
- We may use aggregated, anonymized data for service improvement
- You are responsible for the accuracy of connected devices
- We implement industry-standard security measures to protect your data
6. Submissions
By providing information through this website (including stories, feedback, or ideas), you grant Vyve a royalty-free, perpetual, irrevocable, worldwide, non-exclusive right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such information. Vyve may use any submissions in our business without incurring any liability for royalties or additional consideration.
7. Security
Any passwords provided are for individual use only. You are responsible for:
- Maintaining password security
- All actions taken under your account
- Immediately reporting unauthorized access
- Complying with security updates and requirements
8. Disclaimers
USE THIS WEBSITE AT YOUR OWN RISK. THE CONTENT IS PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING:
- Implied warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy of content
- Availability of services
- Security of data transmission
9. Insurance Terms
A. Coverage
Insurance coverage is subject to policy terms and conditions. Coverage may vary by jurisdiction and is subject to eligibility requirements.
B. Claims
Claims must be submitted according to policy procedures. False or fraudulent claims will result in immediate termination of coverage.
C. Rewards Program
Reward eligibility is subject to continuous policy compliance and accurate health data submission.
10. Limitation of Liability
TO THE EXTENT PERMITTED BY LAW, VYVE AND ITS AFFILIATES WILL NOT BE LIABLE FOR:
- Any direct, indirect, or consequential damages
- Loss of data or privacy breaches
- Service interruptions or failures
- Third-party device malfunctions
- Denied insurance claims
11. Termination
Vyve reserves the right to terminate or suspend access to services:
- For violation of these Terms
- For fraudulent activity
- For non-payment of fees
- At our sole discretion
12. Governing Law
These Terms are governed by and construed in accordance with the laws of Portugal. Any disputes shall be subject to the exclusive jurisdiction of the courts of Porto, Portugal. You specifically consent to personal jurisdiction in Portugal in connection with any dispute between you and Vyve arising out of these Terms or pertaining to the subject matter hereof.
13. Contact Information
For questions about these Terms or our Services:
Email: legal@vyve.app
Address: Rua Sá da Bandeira 819, 4000-267 Porto, Portugal
Phone: +351 914 626 615
For Data Protection Officer: dpo@vyve.app